LaVida Massage Training & Support

LaVida Massage offers unsurpassed support and training in the franchise industry. Our three departments of support are: Build-out and set up, Training and Business procedures, and technological support.

We offer unlimited and ongoing support in all three areas. Webinars (online meetings) and teleconferences will keep you informed and up-to-date. Phone and email access to our staff at corporate headquarters is available whenever you need it. You will also have access to the corporate intranet where you can post your questions and information on your facility and talk with your fellow LaVida Massage franchisees.

The areas we offer unlimited and ongoing support are:

Build-out and Set-up

• Selecting your location and the build-out process
• The LaVida Model
• Franchisee responsibilities
• Specifications and materials needed for build-out, including access to vendors for products at a discounted rate
• Opening Day: Our corporate staff will be on location to ensure that your grand day goes off without a hitch

Training and Business Procedures

• Employee hiring, training, and development
• Customer sales goals and retention programs
• Our powerful web based software package, which includes scheduling, accounting, and payroll reports. This software gives you the ability to view your LaVida Massage location with up to the minute statistics including your sales reports whether you are at home or on location, you are always in touch with the day to day operations of your business
• Training program: A one week classroom training program is included for owners and managers which covers business procedures as well as training with all software
• Marketing programs and materials.

Technical Support

• Computer set-up
• Software and updates
• Internet and email. We have remote assistance technology which enables us to immediately access your computer to assist you without having to visit your location.