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Franchisee Training and Support

LaVida Massage aims to make owning and operating a Center as worry free as possible.  Our training program is focused on removing the guess work and helping you make the best choices for your new business. Our Support Team makes sure the tools you need are up and running at their best.  Even though you may be many miles away from our office you will never be alone.

Here are some of the highlights of these programs:

Training and Ongoing Coaching

  • Comprehensive instructions on best practices covering all major and minor tasks including our exclusive Guest Process
  • Explaining reports and how to utilize that data effectively 
  • Location selection and initial floor plan
  • Help in lease negotiation
  • In-depth training at our Brighton, Michigan office and onsite training for you and your staff
  • Our trainers all have knowledge of running successful centers.  Their real world experience makes them far more valuable than corporate trainers provided by some of our competitors.

IT Support

  • Maintaining systems to make sure your Center is able to run as efficiently as possible
  • Researching and developing ways and resources to run your business even better
  • Hardware and software support using cutting edge tools
  • Guidance on local, cost-effective initial IT infrastructure based on our specifications 

Franchise Support

  • Assistance with guest service issues as well as any unforeseen events
  • Continuing training and implementation of best practices
  • Identifying your Center’s weaknesses and how to improve them while recognizing your strengths 
  • Topics specific and scheduled monthly webinars to effectively communicate new initiatives and developments

 

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